Due to the personal and proactive relationships we forge with our clients, we are proud to have received a very low number of complaints. However, should you feel you have cause to, you are entitled to raise a complaint. We have a complaints procedure that is available on request. If you wish to view this or register a complaint, please contact us either in writing, by telephone or email.
a: 29 Gloucester Place, London, W1U 8HX
t: 020 7034 7037
Please be assured we treat complaints seriously. For your protection, if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (‘FOS’). Please see the following link for further details: http://financial-ombudsman.org.uk/