WordPress hosting, maintenance and support
Your website, looked after.
Keep your WordPress website up to date, backed up and supported by someone who knows your business. We can take over an existing site and agree the right level of care with you.
Care plans from £79 a month excluding VAT (£94.80 including VAT).
An ongoing partnership · LMI UK
“Brand Aspect has been a helpful, dependable and responsive local partner for LMI UK. Andy looks after our website and makes time to understand where we want to take the business next, working on strategic plans as well as responding well to the various things that arise week-by-week.”
Andy Fairweather
Your contact at Brand Aspect.
Support in practice
What we can help with
Alongside routine maintenance, we help with the changes and problems that come up as you use your website.
Taking over an existing site
We review the setup, access and existing faults, then agree any work needed before monthly care begins.
Fixing something that has stopped working
If a form, page or plugin develops a fault, we investigate the cause, test the proposed change and check the result.
Keeping information current
We update team pages, documents, images and other agreed content as your business changes.
Planning what comes next
We discuss your priorities and agree a manageable programme of improvements to your pages and website features.
Routine care, included support time and larger improvements are set out separately. We agree the scope and cost before extra work starts.
Choose the level of care
Monthly prices for one WordPress business website. Start with routine care, or add time for the changes you need throughout the year.
Essentials
A business website that needs reliable day-to-day care
From
Excluding VAT · £94.80 including VAT
- Managed hosting for one WordPress website
- Secure connections (SSL) and automated backups
- Checks that your site is online
- Routine WordPress, theme and plugin updates
- Security checks
- Content changes quoted separately
Performance
A site you update regularly, with someone to help each month
From
Excluding VAT · £238.80 including VAT
- Everything in Essentials, plus
- 1 hour of support or content changes each month
- Monthly checks of key pages and enquiry forms
- Image and website speed checks
- A short update on work completed
Partner
A website that needs regular improvements and planning
From
Excluding VAT · £418.80 including VAT
- All Performance checks and reporting
- 2 hours total support, changes or development each month
- Priority scheduling for support requests
- Broken-link checks
- A 30-minute review call each quarter
Starting prices cover a standard business website. Shops, booking systems and specialist hosting need a separate assessment. Site moves, existing faults and paid third-party licences are extra.
Included time is a monthly allowance and does not roll over. We agree extra work before starting. Your proposal confirms support hours, response arrangements, backup settings and cancellation terms.
Keep the website working between updates
A website needs regular attention, even when the pages look the same. We check the software, test important features and help restore the site if something goes wrong.
Checks that are easy to postpone
- •Reviewing plugin and theme updates before they build up
- •Testing important pages and enquiry forms
- •Confirming that recent backups can be restored
What Brand Aspect manages
- •Regular software updates and security checks
- •Monitoring that alerts us if your site goes offline
- •UK-based support and an agreed route for urgent problems
Moving an existing site to Brand Aspect
Send us your website address and tell us what needs attention. We check access, hosting, backups and security, then explain the work needed. Moving the site, fixing existing problems and ongoing care are priced separately before support begins.
Ask us to look after your siteCommon questions
What is included, how it works and what happens next.
Can I host the site myself for less?
Yes. You will need someone to manage access, updates, backups, monitoring and fault finding. A Care Plan assigns that responsibility to Brand Aspect.
What counts towards my monthly support time?
Performance includes one hour each month for support or content changes. Partner includes two hours in total, which can also be used for agreed development work. For example, we can update a service page, replace images or improve an existing feature. Routine care checks are separate from this allowance. Unused time does not roll over.
What happens if I go over my support hours?
We agree the scope and rate for additional work before it starts. If you regularly need more support, we can review the plan with you.
Am I locked in?
The minimum term, payment schedule and cancellation notice are set out in your proposal before you commit.
What if my site goes down?
Contact us using the support details in your plan. Before support starts, we agree when help is available, how to report an urgent problem and how we respond. The arrangements depend on your site and plan.
Do you support sites you didn't build?
Yes. We check the existing setup first. We quote for any move or repairs separately from ongoing care.
Can you keep our logo and print files?
We can keep an organised copy of the logo files, print-ready PDFs, business card templates and brand guidelines supplied for your account. Our service terms and privacy policy explain access and how long we keep them.
Looking for reliable WordPress support?
Tell us how the site is used, where it is hosted and what support you need. We will recommend a plan and explain any work needed before support starts.
Discuss a care plan